Customization

Introduce

We not only offer products for sale, but also offer private customization of products, whether it is size, dimensions, color, material, etc. All you want we can make exclusive customization for you. Of course, to make sure the product is the same as you want, we will send you the design and send you the actual picture and video of the product before we are about to ship it to you to escort your private customization.

Our design line has a team of professional designers who will design products according to the needs of our customers. If you have a need for customized products please contact our customer service directly by email support@serenazone.com.We will have a special private customer service to match your customized products.

What can we customize?

1.Size
If our size does not meet your installation needs, you can tell us the size size you need.

2.Color
If you are not satisfied with our color, you can provide us with the color you want completely, and we will give you the design according to your favorite color.

3.The lamps on other people's websites
If the lamps on our site do not meet your needs, then you can also bring your favorite lamps from other sites to us for customization, and we guarantee that our prices will be more affordable.

4.The lamps in your mindIf you have a favorite fixture in your mind, you can draw it out or tell us the details, we can customize the fixture to your satisfaction.

For example: you like the combination of wall lamp and chandelier, we will customize the combination of wall lamp and chandelier for you.

What do you need to provide for customization?

Product customization for our website:

1.The product name / The picture of the product + The shopping link + The product SKU

2.The size you want + The color you like

Product customization for other sites:

1.The product name / The picture of the product + The shopping link + The product SKU

2.The size you want + The color you like

Product customization you have in mind:

1.An image or simply a design drawing of the chandelier that you want.

2.The specific color that you want for the base, like Lacquered Burnished Brass or Bronze.

3.The specific size about the width, depth and height, like 40"L x 5"W x 1"H

Customization process

1. Provide your requirements to our designers

2.Designer will design the product according to your requirements

3. You need to pay the customization fee after checking the drawing is OK

4. Provide pictures and videos before delivery

For more details, please contact us directly

Address: 9761 TITAN PARK CIRLITTLETON CO 80125 US

Email: support@serenazone.com

Phone: +1 (747) 214 - 5640

Open Hours: Mon-Sun: 7 x 24

Address: 9761 TITAN PARK CIRLITTLETON CO 80125 US

Email: support@serenazone.com

Phone: +1(747)214-5640

Open Hours: Mon-Sun: 7 x 24